Thanks for shopping at Lake View Creations! We want you to be entirely satisfied with your purchase! Returns You have 30 calendar days to return an item from the date you received it. **In the original packaging/original condition (if there wasn't packaging) and unused. **Proof of Purchase - Receipt or Gift Receipt (Physical or E-Receipt) Refunds Once we receive your item and as long as it follows the return policy requirements, we will process a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping Shipping costs are non-refundable, you will need to ship your item back to us. When you are refunded, the cost of return shipping will be deducted from your refund. Contact Us If you have any questions on how to return your item to us, don’t hesitate to contact us.